Hi, I’m Claire.

Program pathfinder.

Operations ace.

Data devotee.

Project pro.

My content and storytelling chops come in handy, too.

I’m pursuing strategic program, operations and enablement roles. Let’s connect on how I can be of service.

Stats

8x

Program Services Scaled

Product Growth and Project Management

120+

Dashboard and Delivery Interfaces Generated

Program Management, Analytics and Team Enablement

6x

Redundant Actions Slashed

Project Management Overhaul

500+

Clients Served

Content Marketing Programs and Sponsorships

Sample Clients

SAP · AWS · Capital One · Workday · Deloitte · T-Mobile · Tiffany & Co · Teradata · The Macallan

Skills

  • Program and Project Management

  • Content and Marketing

  • Customer Success

  • Team Intelligence, Workflow, Tool and Practice Enablement

  • Data Sourcing, Analysis, Delivery and Insights

  • Business and Product Strategy

  • Contracting and Compliance

Airtable · Asana · Bombora · Brightcove · CMS · Contalto · Excel · Google Ad Manager · Google Analytics · Google Workspace · JIRA · Looker · Media Radar · Monday · Qualtrics · Quantcast · Salesforce · Sketch · Slack · Smartsheet · SQL ·

Airtable · Asana · Bombora · Brightcove · CMS · Contalto · Excel · Google Ad Manager · Google Analytics · Google Workspace · JIRA · Looker · Media Radar · Monday · Qualtrics · Quantcast · Salesforce · Sketch · Slack · Smartsheet · SQL ·

My Approach

  • Tap ever-smarter tools, information and pathways for team members to thrive in their roles and delight customers.

  • Understand when to use agile, waterfall or a hybrid approach for successful project management.

  • Form common structure with built-in flexibility to create order without rigidity. Build in controls where paramount, as in safety and compliance.

  • Clearly define cross-team roles working together as gears — they should turn and fit together, not fail to connect or overlap and grind.

Friction Busting

  • Cultivate and strategically feed information to stakeholders who need it at their fingertips to be more successful — and competitive.

  • Offer clean self-serve avenues with AI assistance and on-demand support.

  • Boost facilitation with workflows, platforms and training that empathetically assist and cover natural human error points.

  • Clearly define and track KPIs for customer and internal success measurement.

  • Build continual feedback loops to support ongoing improvement.

Enablement = Empowerment

  • Prioritize data tracking for strategic assessment.

  • Ensure key insights that could help customers, team members and the bottom line aren’t going untapped, via focused analyst roles.

  • Tap AI and machine learning to find patterns you didn’t even think to map.

  • Define solid methodologies for collection, crunching and analysis.

  • Aid — and question — interpretation methods. Make them transparently defensible upon scrutiny.

  • Instill cross-org governance for usage standards, privacy and compliance.

Data Dexterity: Art and Science

Kudos From Colleagues

“Claire's intelligence and strategic thinking are truly inspiring, but what stands out even more is her empathy as a leader.

She has a unique ability to listen, understand, and motivate a team, always pushing forward with a clear vision. Her forward-thinking approach made our team's work more impactful.

— Cara Gilmartin, Director, Co-op Service & Enablement, Bombora

“After Claire took over project management, I was able to focus on my core job instead of spending hours chasing information on status and next steps.”

— Nick Clunn, Associate Managing Editor, Content and Design Studio, Forbes

“I often find myself asking how Claire would handle a certain situation.”

— Allison Rickert, Executive Director, Program Management, Forbes

What Else I’m Into